We want to make things as easy as possible for our members’ families when the time comes to make a death claim
Please contact the office on 01642 855 199 between 8.30am and 4.30pm from Monday to Thursday and from 8.30am to 1pm on Fridays. Alternatively, you can get in touch here
A sympathetic member of staff will then arrange for an agent to call at your home to guide you through the claims process
You’ll need an original copy of the death certificate and the policy documents. Please try to have these available when the agent calls, as this will speed up the process
We’ll try to process your claim within three working days. If you need an immediate deposit for the funeral director, please mention this and we’ll be happy to arrange this for you
Please contact the office on 01642 855 199 between 8.30am and 4.30pm from Monday to Thursday and from 8.30am to 1pm on Fridays. Alternatively, you can get in touch here
A sympathetic member of staff will then arrange for an agent to call at your home to guide you through the claims process
You’ll need an original copy of the death certificate and the policy documents. Please try to have these available when the agent calls, as this will speed up the process
We’ll try to process your claim within three working days. If you need an immediate deposit for the funeral director, please mention this and we’ll be happy to arrange this for you
Tees Mutual does not provide financial advice. If you are in any doubt as to whether a policy is suitable for you, you should contact an Independent Financial Adviser (IFA) for advice. An IFA may charge for providing such advice and you should confirm any cost beforehand. We are covered by the Financial Ombudsman Service, whose website address is www.financial-ombudsman.org.uk.
Tees Mutual is a trading name of The Kensington Friendly Collecting Society Limited, which is an incorporated Friendly Society under the 1992 Friendly Societies Act No. 79COL. KFCSL is Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. KFCSL’s Financial Services Register number is 110058.
The registered address of Tees Mutual and its subsidiary, Tees Mutual Services Limited, is 1-3 Kensington Road, Linthorpe, Middlesbrough, North Yorkshire, TS5 6AL.
